Last updated 9/17/2024

At True Compliance LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, truecomplianceva.com, or use our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Who We Are

True Compliance LLC is a dedicated service provider in the trucking industry, specializing in assisting carriers with the complex regulatory landscape of FMCSA compliance and regulations. Our mission is to simplify the process of being compliant, ensuring that your business stays on the road and fully compliant with all federal and state regulations. We take pride in delivering reliable, efficient, and personalized services to our clients across the United States.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website or speak to any of our personnel, make a purchase, subscribe to our newsletter and fill out a form. This information may include but are not limited to:


  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • DOT information


b. Non-Personal Information

We may also collect non-personal information about your visit to our website. This includes your IP address, browser type, referring/exit pages, and other technical data used to analyze trends and administer the site.

2. How We Use Your Information

True Compliance LLC may use the information we collect from you in the following ways:


  • To process your transactions and manage your orders.
  • To send periodic emails regarding your order or other products and services.
  • To personalize your experience and deliver content that interests you.
  • To improve our website and service offerings based on the feedback we receive.
  • To protect our website from unauthorized access or misuse.


3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes using encryption technology to protect sensitive information transmitted online. We also protect your information offline, limiting access to only those employees who need it to perform their job duties.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may also release your information when it’s necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Use of Cookies

We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features of our site may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Rights

You have the right to access, correct, or delete any personal information we have collected from you. You may also opt out of any future communications from us at any time. To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

True Compliance LLC reserves the right to update this Privacy Policy at any time. We will notify you of any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

True Compliance LLC

Website: truecomplianceva.com

Email: eileen@truecomplianceva.com

Phone: 434-366-3150

Thank you for trusting True Compliance LLC with your personal information.


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